FAQs
We know there is a lot to think about before taking the plunge with your new project so we've put together a list of our most frequently asked questions.
Please contact us if you have a specific query that is not covered here and we'll be happy to assist.
FENSA certificate and why you need one...
• Confirms compliance with building regulations
• Shows their installation’s energy efficient
• Ensures it’s registered with the local council
• Verifies your warranty’s insured
• Essential when selling their property
• Proof of a job done right
Our Surveyors & Fitters are FENSA MTC Card Qualified.
Minimum Technical Competencies have been introduced by UK government.
The benefits of having the FENSA MTC Card are:
• Visible evidence of experience or qualification achievement
• Recognition of current skills, knowledge and competence
• Proof of meeting MTC requirements
• Proof of ID
• Peace of mind for customers
They are a set of criteria that installers and surveyors are required to meet when replacing windows and doors in domestic properties.
1
What energy efficiency ratings do your products achieve?
Our products achieve an A Rating, an important consideration in this current climate and a vital factor when selling your home.
2
What product options are available?
We provide a comprehensive range of products in terms of style; casement or flush windows, composite or uPVC doors, colour, hardware and security options, all of which are important factors to consider.
3
Is a financial package available?
We currently do not offer finance options.
4
What level of security is provided?
We provide a choice of security locking systems including 'Secure by Design' all of which will help to protect your home and help to reduce your insurance premiums.
5
What glazing options are available?
Whether your priority is security, thermal efficiency, privacy, or individuality, your choice of glazing can transform the look and performance of your home.
6
How much will it cost?
We provide a comprehensive, no obligation quote before any contract is signed.
7
How long will it take?
We provide a time schedule to help organise your life around the installation which ensures you have a realistic idea of when the work will be completed.
8
Do you have a guarantee?
We provide a 10 year insurance backed guarantee on installation and a 5 year guarantee on replacement sealed units, giving you the peace of mind that your investment is protected.
9
What accreditations do you have?
We are an approved Fensa installer. We hold Fensa MTC (Mandatory Technical Competence) for fitting and surveying.
Both of which promote our professionalism.
10
Can I view the products prior to installation?
We have a showroom at 79 Highcroft Avenue, Oadby which has examples of the products we install and you are able to speak to members of our team in person.
